State Farm® Insurance Agent Mark Lopez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angela Garcia
February 9, 2026
5
out of
5
rating by Angela Garcia
"Hello. I have been a customer with Mark Lopez, Agent since 1999. With this location, I can happily report that they have always taken care of my insurance needs including claims. At Mark Lopez State Farm location they’re not only professional, pleasant and friendly but they are like family. The staff knows you and makes you feel like family. I’ve worked with Stephanie and Vanessa for a longtime and no matter how many changes I make to my policy they always remain kind hearted and patient."
We responded:
"Greetings Angela, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
John Archuleta
February 9, 2026
5
out of
5
rating by John Archuleta
"Vanessa is the absolute best"
We responded:
"John, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Lopez’s Team—we are always here to help!"
Adrian lucero
February 9, 2026
5
out of
5
rating by Adrian lucero
"Vanessa is the absolute best agent to work with, so happy with her."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Victoria Castillo
February 6, 2026
5
out of
5
rating by Victoria Castillo
"Vanessa was very helpful and professional and had the answer for any questions I had. She made the process simple and easy to understand. Thank you Vanessa!"
We responded:
"Victoria, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Lopez’s Team—we are always here to help!"
Destiny p
January 31, 2026
5
out of
5
rating by Destiny p
"Vanessa is such a great insurance agent and has made my family and I feel comfortable from the start of getting insurance. I have grown to have a such a strong connection with her and can talk to her about any issues that come about with my policy. I totally recommend to anyone who wants coverage and to make it very stress free."
We responded:
"Destiny, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mark Lopez’s Team is just a call or email away!"
Mgonzalesification
January 27, 2026
5
out of
5
rating by Mgonzalesification
"Stephanie is wonderful. She always lets me know about my savings. I highly recommend you deal with her when it comes to State Farm Insurance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Lopez’s Team. "
Katrice Grant
January 22, 2026
5
out of
5
rating by Katrice Grant
"Vanessa reached out to me to check-in at the perfect time! She was very friendly and helpful and made sure the process to get set up with insurance was fast and seamless!"
We responded:
"Thank you for the fantastic review, Katrice! We are always here to help with your insurance needs here in Albuquerque . "
Mel
October 30, 2025
1
out of
5
rating by Mel
"I dropped my insurance with them and switched over to Geico. They tried reporting me not having car insurance to the DMV, what a petty way to behave for an elderly man. Insure elsewhere."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Lamairah Burdex
October 22, 2025
5
out of
5
rating by Lamairah Burdex
"I have worked with Vanessa from the Mark Lopez office twice now and each time has been a pleasure and she’s has been such a big help. Car insurance is not an easy matter to navigate but you can rely on Vanessa to answer all of your questions and concerns with a warm tone and smile. Thank you again for your help Vanessa. I don’t think I will ever switch from State Farm because of her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Diane ortiz
October 21, 2025
5
out of
5
rating by Diane ortiz
"I finally met my Insurance Agent Mark Lopez. He and his staff are so friendly. They really helped me when I couldn't get help from a different agency about an accident with one of their clients. Thank you Mark, you and your staff keep up the great job you're all doing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Demethria Ballejos
October 15, 2025
5
out of
5
rating by Demethria Ballejos
"I would love to give the biggest appreciation to Vanessa she was the biggest help and took so much stress off me. Blessed to have a good team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rob Lopez
September 26, 2025
5
out of
5
rating by Rob Lopez
"The service that I got with jennifer , wss outstanding . It was a total pleasure speaking to her about my insurance concerns. She did a perfect job and deserves a promotion. Thank you so very much!!!!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Phillip Sherman
September 19, 2025
5
out of
5
rating by Phillip Sherman
"Jennifer was amazing by helping me with my clam. Every time I have had a question(s) she is extremely helpful. Everyone who works there are extremely welcoming and friendly. Thank you all from the bottom of my heart you all are extremely helpful God bless you all."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Veronica Hernandez
September 16, 2025
5
out of
5
rating by Veronica Hernandez
"Vanessa was very kind and helpful. She answered all my questions in a professional manner. I highly recommend her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Maria Ortiz
August 30, 2025
5
out of
5
rating by Maria Ortiz
"Vanessa is the absolute best at what she does, she is so helpful. She made my insurance purchase so easy. I recommend working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Carol Patterson
August 25, 2025
5
out of
5
rating by Carol Patterson
"Vanessa was very knowledgeable and so helpful switching me over from Progrssive. And so much cheaper. Highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sumant Welling
August 18, 2025
5
out of
5
rating by Sumant Welling
"My experience with state farm insurance was very smooth. Stephanie Varela was extremely kind, very diligent and very professional and my insurance was setup quick and fast! The customer service has been great! Thanks Stephanie!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Manuel Garcia
August 8, 2025
5
out of
5
rating by Manuel Garcia
"The Agent was extremely helpful, knowledgeable, efficient and polite! She made the experience easy and clear."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cari
July 31, 2025
5
out of
5
rating by Cari
"They have the kindest and professional staff! Vanessa was ready to answer ally questions! They saved me a lot of money and I got a lot more coverage!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Frances Murray
July 24, 2025
5
out of
5
rating by Frances Murray
"Vanessa at State Farm one great people person. As I'm sure Mark and the staff are just as great. Really like dealing with Vanessa. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rosa Angus
July 16, 2025
5
out of
5
rating by Rosa Angus
"Vanessa is always so helpful and informative, friendly while keeping professionalism and integrity, great customer service and responsive. Definitely recommend speaking with Vanessa!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
GREG MALAFRONTE
July 16, 2025
5
out of
5
rating by GREG MALAFRONTE
"Exelent customer service, never have an issue with them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Felice C
July 16, 2025
5
out of
5
rating by Felice C
"We have been with Mark Lopez State Farm for decades. He and his staff exemplify excellent customer service and caring. Any time we need anything they are always there to help. I have worked quite a bit with Stephanie who always makes time for me, never rushes me, is extremely knowledgeable, and truly cares that I have everything I need. I highly recommend this office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Erica Gonzales
July 16, 2025
5
out of
5
rating by Erica Gonzales
"Vanessa at this location is hands down the best at what she does. Super friendly, informative and always patient when explaining all the insurance gibberish and policy's that I have no clue about."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melissa Padilla
July 3, 2025
5
out of
5
rating by Melissa Padilla
"Thank you Stephanie for always trying to help me!! I appreciate your kindness!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"