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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frances Murray

July 24, 2025

5  out of  5
rating by Frances Murray
"Vanessa at State Farm one great people person. As I'm sure Mark and the staff are just as great. Really like dealing with Vanessa. Thank you"
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Rosa Angus

July 16, 2025

5  out of  5
rating by Rosa Angus
"Vanessa is always so helpful and informative, friendly while keeping professionalism and integrity, great customer service and responsive. Definitely recommend speaking with Vanessa!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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GREG MALAFRONTE

July 16, 2025

5  out of  5
rating by GREG MALAFRONTE
"Exelent customer service, never have an issue with them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Felice C

July 16, 2025

5  out of  5
rating by Felice C
"We have been with Mark Lopez State Farm for decades. He and his staff exemplify excellent customer service and caring. Any time we need anything they are always there to help. I have worked quite a bit with Stephanie who always makes time for me, never rushes me, is extremely knowledgeable, and truly cares that I have everything I need. I highly recommend this office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Erica Gonzales

July 16, 2025

5  out of  5
rating by Erica Gonzales
"Vanessa at this location is hands down the best at what she does. Super friendly, informative and always patient when explaining all the insurance gibberish and policy's that I have no clue about."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melissa Padilla

July 3, 2025

5  out of  5
rating by Melissa Padilla
"Thank you Stephanie for always trying to help me!! I appreciate your kindness!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jesse Mason

July 3, 2025

4  out of  5
rating by Jesse Mason
"Stephanie has been kind and thorough with information on plans and what may be beneficial for me. She has been great to work with."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Gilbert Jaramillo Jr

July 2, 2025

4  out of  5
rating by Gilbert Jaramillo Jr
"I’ve always had a great experience with Vanessa. Thank you."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Andrea Nicole

July 2, 2025

5  out of  5
rating by Andrea Nicole
"I absolutely love this insurance agency, the customer service I received from Vanessa Peterson was exceptional; not only was she really friendly and polite but she was able to find a really great quote for my car insurance and I was able to bundle up with my Home insurance as well. Overall 10/10 customer experience 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Melissa MacDonald

July 1, 2025

5  out of  5
rating by Melissa MacDonald
"Great insurance agency! Vanessa is definitely the best! She is always very helpful and gets back to you right away."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ricardo Muñoz-Quezada

July 1, 2025

5  out of  5
rating by Ricardo Muñoz-Quezada
"Great experience with Stephanie from State Farm! Bundled auto, home, and life insurance and got a great rate. Customer service is always helpful. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gary Malczewski

July 1, 2025

5  out of  5
rating by Gary Malczewski
"Vanessa P. is always Reliable in answering any of my questions and returning my calls on my insurance, when I call inquiring about my policy ty so much State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Antoinette Garcia

June 30, 2025

5  out of  5
rating by Antoinette Garcia
"I would like to give a shout out to Stephanie. I have been with this office for a while now and anything that I have needed Stephanie goes over and beyond to help Me get that If I ask her to call me back the next month for something as simple as a Reminder. Stephanie calls back. She always has a wonderful attitude and has great customer service His office is lucky to have you, Stephanie V. It would be wonderful if there was one of you To work Everywhere Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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bimboblacky

June 30, 2025

5  out of  5
rating by bimboblacky
"Vanessa got a late fee that incorrectly “carried over” yet AT LEAST another month back off my premium bill. While the fee was relatively small, NOBODY needs that every month if they are paying in a timely manner OTHERWISE. She has always (!) been both efficient and professional with me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Fernando Varela

June 30, 2025

5  out of  5
rating by Fernando Varela
"Stephanie is very helpful and experienced for any insurance needs! Highly recommend her as an agent and this office"
We responded:
"Thank you for your business!"
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Joe Hall Jr.

June 29, 2025

5  out of  5
rating by Joe Hall Jr.
"Vanessa is hands down one of the best, extremely knowledgeable, great customer service, and truly cares about her customers. She’s the best, go see here for all your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leighann Spring

June 28, 2025

5  out of  5
rating by Leighann Spring
"Vanessa is so professional, friendly and knowledgeable. Talk to her if you want top notch service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leighann Pacheco

June 28, 2025

5  out of  5
rating by Leighann Pacheco
"Vanessa has been so helpful with all of my insurance needs. She will take the time to explain all the questions you have. Thanks for all of your help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeffery Buntz

June 28, 2025

5  out of  5
rating by Jeffery Buntz
"Vanessa helped me with my claim from start to finish, she was so helpful, she basically did everything for me. If you want someone to treat you like family, she is your girl!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brittney Hernandez

June 28, 2025

5  out of  5
rating by Brittney Hernandez
"Venessa is the best! So helpful and knowledgeable go see her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joseph Martinez

June 26, 2025

5  out of  5
rating by Joseph Martinez
"Vanessa Peterson is by far the best insurance representative I’ve ever dealt with! The entire agency is great and always offers great customer service! Highly Recommend Mark Lopez agency…."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Splendid Builders

June 26, 2025

5  out of  5
rating by Splendid Builders
"This is by far the best State Farm agent. I have had other State Farm angents and particularly Vanessa Peterson has the best customer service skills! She goes above and beyond and makes sure that I have the best coverages. Highly recommend!!!! Everyone in the office is super friendly and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry

June 25, 2025

5  out of  5
rating by Larry
"Jennifer P. of Mark Lopez agency went out of her way to figure out why my Insurance Policy had been changed in an unwanted way. There was a change needed but it was done erroneously. She not only researched and figured out a fix but went out of her way in her follow-up. She truly cared that it was resolved but also that I knew the reason and that the fix was in place. Nice to deal with an individual that truly does her job in an exemplary way."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt Whittaker

June 25, 2025

5  out of  5
rating by Matt Whittaker
"Not a huge fan of insurance companies. But when I have to deal with them. Mark and his crew are my people! They always answer my phone call and even know my name! They give me accurate quotes when I buy new vehicles and always get back to me when I need them. Shout out to you Stephanie! You the girl! Always having my back with my questions! I appreciate you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anthony Vigil

June 25, 2025

5  out of  5
rating by Anthony Vigil
"Wonderful experience at State Farm insurance agent. Friendly customer Service. Everyone was extremely welcoming. All of my questions were answered , along with clarification with what I was getting. Highly recommend Stephanie , she’s great at what she does."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"